Shipping Policy

Shipping is calculated at checkout. We ship via USPS Priority Mail and USPS Priority Mail Express (domestic and international). If your country is not listed, contact hello@braveworks.org. Lost, Missing, or Damaged Items Report any lost, missing, or damaged items within 5 business days of shipment to hello@braveworks.org for replacement, exchange, or refund review.

Returns & Refunds Policy

Returns are accepted within 30 days of shipment for eligible items.

To be eligible for a return:

• The item must be returned within 30 days of the shipment date
• The item must not be purchased at a discount of 50% or more

To start a return, email hello@braveworks.org with your order number. Once your request is approved, we will provide a return label. Refunds are issued to the original payment method after the returned item is received and inspected.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Items purchased at a discount of 50% or more
• Gift cards

Additional Notes

• Original shipping charges are non-refundable.
• Returns requested after 30 days of shipment will not be accepted.

How do I care for natural bronze jewelry?

Natural Bronze will oxidize over time, turning a darker, more muted color. Some people prefer this darker, aged color as it adds character to the metal. Our bronze has an anti-tarnish coating added to delay oxidation. To maintain a shiny bright finish for as long a possible, store your bronze jewelry away from the air in a ziplock plastic bag and keep it as dry as possible. Do not wear it in the shower or store it in a humid environment, like your bathroom. All metals, including bronze, silver & gold, can react to beauty & cleaning
supplies. Avoid contact as much as possible with perfumes, hairsprays, lotions & household cleaners. Bronze jewelry that sits on the skin will oxidize more quickly than bronze jewelry that does not. If
you like a high shine, we have included a small polishing cloth with your order that you may use to maintain shine. Additionally, you may use a commercial metal cleaner specifically formulated for bronze or brass (such as Brasso). Please follow the instructions on the cleaning product.

How do I care for Sterling Silver or Silver-plated jewelry?

Sterling silver & silver-plated jewelry will tarnish over time, turning dark gray. The best way to keep your silver jewelry clean is to wear it often. Humidity & storing the silver can tarnish the piece, also known as oxidation. Tarnish is most easily removed when it first becomes visible. There are several methods to clean your tarnished silver. We have included a small silver polishing cloth formulated specifically to remove tarnish that you may use to clean your jewelry. Additionally, you may use a commercial liquid silver
cleaner specifically formulated for silver. Please follow the instructions on the cleaning product. With silver-plated items, be careful to only gently polish the surface, as friction may cause the silver-plate to rub off.

How do I care for my leather?

In order to maintain the appearance & quality of your leather item, we recommend conditioning it every few months, using a leather conditioner. You may want to test a small, discreet area to see how the leather takes to the conditioner & be sure that it dries for at least 24 hours. It's also important to note that some leathers include high contents of natural waxes. When the temperature changes, it may cause these waxes to rise to the surface in white, misty-like fashion. If this happens, simply wipe your leather with a dry cloth & it'll be good as new!

Please include your name, order number, a photo of the item, and a brief explanation of the repair issue. Once we receive this information, we will determine whether a refund will be issued to the original payment method or if store credit will be provided.