The Retail Manager is charged with managing both the retail shop as well as the online sales channel.The scope includes merchandising, inventory and order management, customer experience, POS and website maintenance.

The Technology and Operations Manager is charged with managing the technology platforms as well as developing operational processes surrounding those platforms.

The Dilworth Program Manager is responsible for supporting BraveWorks' local Artisan programming, ensuring client transformation occurs.  The scope includes curriculum development, developing and maintaining collaborative relationships,  mental health assessments, consultation and referrals as needed.

The East Charlotte Program Manager is responsible for the execution of the BraveWorks’  local artisan programming, working directly with refugee and immigrant artisans to ensure transformation occurs, utilizing effective program management and case management tools and techniques,